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Refund Policy for 123audio

Effective Date: 2026-07-25

Refund Policy

Thank you for choosing 123audio. If you are not satisfied with your purchase, we offer the following refund policy.

1. Refund Request Period

  • Customers can request a refund within 10 days of purchase.

2. Eligibility Conditions

  • The paid plan or credit purchase must not be heavily used.
  • Refund requests should be sent by email.
  • Please provide your account email and the reason for the refund.

3. Refund Processing

  • We will review refund requests within 5 business days.
  • Approved refunds will be processed through the original payment method.

4. Contact Us

  • If you have any questions, please contact us by email.

Contact Information

Refund requests and questions can be sent to pp.zou2023@gmail.com.